Shipping Policy
Canada
Standard shipping $4.95 Please note that we go to the post office on every Wednesday, due to the large amount of orders. Delays may vary from 1 to 7 days before shipping.
Xpress Shipping 14.95$.
United States
Standard delivery (5-8 business days) – $24CAD.
Xpress shipping 49.95$
Rest of the world
Standard delivery – $32CAD. (Additional fees may apply)
*Please note that the duties and customs fees (if applicable) are the client's responsibility. Little Yogi is not responsible for any customs delays.
Return Policy
In order to return an item, you must first email us at contact@littleyogicompany.com with your confirmation number. Returns are accepted for exchange, store credit or refund and must be made within 30 days after receiving your package. Items must be returned unused in their original packaging with all tags still attached. Clothes with missing tags or that are damaged will not be processed and will not be returned to the sender. We don’t accept items that have been washed.
The return, the store credit or the refund will be made once we receive your package and confirm that the item is compliant with our return policy.
All discounted merchandise is a final sale.
We understand that sometimes you may change your mind, get the wrong color or size! We accept returns of clothing in perfect condition, i.e. unworn, unwashed, with all tags attached, within 30 days of the date of receipt of the package.
Unfortunately, we also make mistakes and may have sent you the wrong garment or the wrong size/color. Oh, no! Please notify us of our error as soon as you receive your order by sending us an email at contact@littleyogicompany.com so that we can honor your order. We can then send you a link to a free return label. Claims made after 10 days from the date of receipt of the order will be refused.
In all cases, the exchange or refund will be made upon receipt and inspection of your shipment.
Despite all our efforts, the meticulousness of our little hands and our eagle eyes, it sometimes happens that an item is defective.
We therefore ask you to use your super-parent powers and inspect your purchases as soon as you receive them. We accept complaints within 10 days of receiving your order. Defective clothing will be donated to charity, given to foster families or resold at a fraction of the price at various events. Please be assured that we will do everything possible to ensure your satisfaction.
No returns for defective products will be authorized outside of this time window. We understand that sometimes clothes are worn several months later, which is why it is important to inspect the garment upon purchase, as you would in a store :)
Our clothes are made with natural fabrics. Like all clothes that are made with fabrics, they have a certain delicacy factor, they are not knight's armor! (Although we really hope that little ones feel like superheroes/heroines when they wear them).
PLEASE NOTE: Swimsuits and any items purchased at a discount are final sales. No exchanges or refunds will be made on these garments.
We believe 100% in the quality of our products and rest assured that we do our best to satisfy our demanding clientele of little yogis and their parents. Each situation being different, we treat each one individually according to several parameters and we commit ourselves to offer a compensation for a garment that does not meet our strict quality standards. Holes in the knees and normal wear and tear of the material are not covered in any way.
Purchases made through one of our distributors must be processed directly with the store.